Refund policy



REFUNDS:

• We accept returns within 15 days of delivery of the items. Customer is responsible for shipping costs.
• Exchanges are accepted and shipping will be covered by us.
• If shipping was free with purchase, then you will be responsible for shipping costs associated with returned items.
• Merchandise must be unwashed and unworn.
• FINAL SALE items are NOT eligible for Returns or Exchanges.
• Please allow 3-6 business days for return processing.
• Store Credit is also available and does not expire.


HOW DO I INITIATE A RETURN OR EXCHANGE?

Contact us at heygirl@authentixx.com and we will be in touch to initiate the return.
 

WHAT DO I INCLUDE IN MY RETURN/EXCHANGE?

Please include a simple note with
• Order Number
• Desired Exchange size (if applicable)